In spite of the fact that the web hosting service offered by the different companies is practically identical, each provider has their own platform with its own tweaks and ways to complete specific things. In such a situation, an info-crammed knowledge base would be incredibly helpful both for people with little to no previous experience and for technically skilled individuals who will sooner or later find out how given tasks are done, but will waste valuable time in the process. The aim of such a knowledge base is to make the hosting service quick and easy to use, sparing users lots of time and efforts. The result is more contented customers, since they can easily find the info they require, and less work for the help desk team, because usually most of the inquiries and problems that clients have got are already included in the knowledge base. If the articles themselves are professionally written and cover more topics, you will be able to learn more not only about your account, but also about the web hosting service as a whole.
Extensive Online Documentation in Cloud Web Hosting
All Linux cloud web hosting that we offer include an extensive knowledge base where you can find all you need to know with regards to your hosting account. Irrespective of whether you plan to create a brand-new MySQL database, to redirect a domain name using an .htaccess config file or to create an email address on your PC or cell phone, you can just check our step-by-step help articles and all the info that you need will be there. When you open a particular section of the Hepsia hosting Control Panel, you will see articles that are related to the functions that you can access through it. If you wish to see the complete collection of articles and get informed about all the features that Hepsia is offering, or only to read generic info about the hosting service, you can browse the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our utmost to encompass any problem that you could chance upon, but if you don’t find the info that you’re seeking, you can always contact us, as our technicians are working 24x7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers come with an elaborate online article archive where you can find any information that you might need about our hosting services or about the Hepsia hosting Control Panel that we’re using. We have created it on the basis of the feedback that we have acquired from our clients over the years and, hence, our articles tackle specific problems that you could stumble upon and include the best way to resolve them, for example receiving a 500 Internal Server Error message or not being able to send e-mails from your desktop PC even though you have the right outgoing mail server settings. The articles are available in each and every section of the Control Panel and you can check them whenever you need. They can help you widen your knowledge not only about our services, but also about the web hosting sphere in general, as they offer comprehensive guidelines and general info such as what file permissions or cron jobs are.