Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour resolution warranty with all our Linux cloud web hosting packages, meaning that each assistance request you submit is going to be reacted to within one hour maximum. Our support team members are qualified to very quickly correct any situation and to provide you with detailed advice on any concern that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • You are able to contact us 24x7x365 with any concern you possibly have in connection with ATEL E-Store’s solutions. We now have consultants present continuously to give you instructions any time needed. You may use the ticketing system or post an e–mail at any moment, or pick–up the phone or make use of the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need support while working on your online projects within the Control Panel, you could always click on the Help button and track down your query in the group of articles that will show up. We have also turned a lot of the articles and reviews into training videos. The collection of instructional videos will come up if you select the Videos option located on the top right.