Dedicated Servers
24/7/365 Support

A One–Hour Support Ticket Response Guarantee

We provide a 60–minute response time warranty for any ticket or email that you send to our client support staff. We’ll rapidly respond to all the standard queries and forward right away the case to our sysadmins if any additional assistance is needed. If you make use of the Managed Servers package, we will complete any of the included server administration services at a time that has been agreed upon in advance.

A First–Rate Customer Service

We’ll be at your disposal 24–7–365 to respond to any inquiries that you may have pertaining to our Control Panel or any of the applications that we have installed on your behalf on the dedicated hosting server. If you also require help handling server management procedures, you can order our Managed Servers package, which includes backup disk storage space, weekly OS updates, server monitoring and restarting procedures, as well as installation and problem troubleshooting procedures

An Intuitive Help Section

We have provided our Control Panel with a fully detailed knowledge base, which offers detailed explanations of its features and functions. Besides, we have filmed exhaustive video tutorials that will further demonstrate to you how to perform a given task or troubleshoot a frequently encountered problem. All the help articles and the tutorial video clips are easily accessible from every Control Panel section through the Videos and Help buttons in the top right corner.