Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • The Help section integrated into your Control Panel offers a selection of help articles and frequently asked questions. Aimed towards solving any common problem that you could possibly come across, they are compiled by our support team of trained techs.

  • Top quality support service

  • Video Tutorials

  • If you would like to watch how an action is executed or how an issue is remedied, instead of just reading about it, check out our compilation of instructional video tutorials. They address plenty of different topics and will help you quickly understand how to work with the Control Panel.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 client support service with a one–hour support ticket response time guarantee. A team of well–trained techs will be available to you to attend to all the queries that you may possibly have. During non–peak hours, an answer will be supplied in even less than 20 minutes.