1 hour ticket response
Quick assistance is our prime duty and that is why we have a team of experienced client support engineers who will be happy to offer a prompt reply to any question that you might possibly have. Simply send your tech support ticket from your Control Panel and we will respond back to you within 60 minutes in the worst case scenario. As a matter of fact, we strive hard and aim for a twenty–minute trouble ticket response time.
An Exceptional Help Desk Service
We have a team of web hosting support experts who are prepared to respond to all your questions anytime you are in need of support. The majority of our technicians have lots of years of experience in the Linux cloud web hosting sphere, which implies that you can always count on quick and elaborate answers to your requests.
An Intuitive Help Center Section
Integrated into the Control Panel is an easy–to–browse Help section, which offers a variety of sources of information. You can search through a constantly updated knowledgebase offering web hosting account management articles and web site management articles, check out our step–by–step video tutorials or have a glance at the F.A.Q. library.
