Website Migration
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Q: What does the web site migration service consist of? Will my website be secure?
A: The web site migration service that we are offering is free of cost (to a certain extent). We will transfer your web site(s) to our topflight cloud hosting platform without you having to do anything. We know from experience that swapping hosting providers can result in lost info and undesired downtime. For this reason, we’ll do all that for you at no cost!We’ve got skilled administrators whose primary task is to make certain that your web site works precisely as it did on your previous web hosting platform. Our administrators are experts in migrating custom–made web sites, as well as web sites that are based on famous scripts like Joomla™ and WordPress.
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Q: How much time will the website migration process take?
A: While we can’t give you a precise time interval, since there are lots of variables, including the size of the web files and databases, the physical location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will do our best to migrate your website within 48 hours, and in certain cases – within 24 hours (in case the content is not very large).
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Q: Do you require anything from me before you begin transferring my site?
A: We will require the login details for your current web hosting provider’s Control Panel as well as the web site’s name (domain name).
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Q: The login info for my hosting account is delicate. How can I trust you?
A: Our Privacy Policy is an inseparable part of the contract that we will have with you as a client. We are committed to safeguarding the security of the private data collected from the clients. To do that, we use technical security measures in order to prevent the loss, the misuse, the alteration or the unlawful leakage of the information under our control. The security measures include, but are not limited to: physical, digital and managerial procedures to protect and secure the information that we receive on the web. When we request customers to submit financial info (for instance, a credit card number), this info is encrypted using the Secure Sockets Layer (SSL) encryption technology.
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Q: What about downtime? Will my site be offline?
A: Your website will work just like it did before with your previous web hosting provider. As soon as we are done with the migration, your site will be configured to work on our hosting platform and we’ll alert you to preview it. If everything is functioning properly, all you will need to do is modify the NS resource records corresponding to your domain name. Your web site will be transferred to us with no downtime whatsoever.
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Q: Will my present hosting provider have to do anything?
A: No. We will never get in touch with your web hosting provider about anything. They will not be aware of the web site migration either.
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Q: Does it make a difference what platform my current hosting provider is using?
A: Yeah. We support all conventional Linux–based hosting platforms. We do not support Windows–based web hosting platforms, as we do not offer Windows web hosting solutions ourselves.Furthermore, we don’t support proprietary web site building and management tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.